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These are two of the most commonly asked questions from our customers.
SyncSort UNIX license keys are named ”license.dat”. On SyncSort UNIX, replace the existing license.dat in your SyncSort directory, then run ./install from the installation directory. The process is interactive: choose the appropriate responses (i.e.: option 1 to apply a new key). If you have already replaced the license key, but it is still not working, chances are you did not run ./install.